Mousallam Chatty

Consultant Business / Technology

Dubai, United Arab Emirates

MousallamChatty@yahoo.com


Areas of Experience

Management of Business / Technology

Design, Analysis and Innovation

Business Engineering / Reengineering

Organizations Structure / Restructure

IT Developments Roadmap

Technologies Hands-On


Languages

English
Excellent
Arabic
Native

Quick Reference

CxO / VP level Business and Technology.
30 years of Business and Technology, member of corporate management board, strong management and business analysis in major business areas.
Decision maker, self-starter, leader, mentor and team player.
Built, developed and managed highly motivated team of professionals focusing on business service delivery.
Hands-on diversified experience in major IT areas. Designed, builds, configured and managed IT infrastructure with creative solutions and variety of technologies.
Creative, skilled, problems solver, logical, organized, pay attention to details, quick learner and can build short/medium/long term strategies.

Work History

Providing consultancy services in Business and Technology
Organizations restructuring.
Business visibility study.
Business analysis, engineering and re-engineering.
Technology roadmap.
IT Infrastructure design and implementation.
Application's design, analysis and development.
Media marketing.
Jetex Flight Support is a one stop shop for private aircraft services: ground handling, permits, fuel, catering, hotel arrangements, charter, ... etc.
Responsibilities:
Setup applications development roadmap.
Design and setup the technology infrastructure.
Application's analysis and development.
Manage application's development resources.

Achievements (highlights):
Defined the roadmap of applications development and IT services.
Outsourced applications development resources.
Designed and managed applications development.
Introduced Cloud infrastructure to host development and production systems.
Reengineered/restructured the business processes of supplying fuel to aircrafts around the world. Designed and developed the backed system to do so.
Linked the backend system to frontend portal (via web services) for customers to get fuel prices online, uplift requests and status tracking.
Integrated and linked the fuel system with Honeywell and FuelerLinx systems through web services.
Providing consultancy services in Business and Technology
Contact Center.
Setting-up / running effective Website.
Organization / company restructuring and business process reengineering.
Technology infrastructure design and implementation.
Al Yousuf L.L.C. is one of the largest UAE private group-of-companies in the field of wholesale, retail and distribution with diversity of products and services.
Responsibilities:
Member of Board Management, participate in the success of the group and contribute in setting up strategies, opening/closing businesses, taking the major decision for the whole group and carry out the assigned special tasks.
Participate in the yearly budget meetings (discuss and approve) of the various group-of-companies and divisions.
Fully responsible and authorized for entire Information & Communication Technologies (data & voice) including setting up directions, hiring people, acquire necessary technologies, manage vendors, contract negotiations and manage IT budget.
Responsible for Business Process and Procedures of the whole group including engineering/reengineering, design, optimizations and implementations.

Achievements (highlights):
Contributed in defining corporate mission, vision, objectives, goals, strategies and KPI’s for all group-of-companies.
Participated and contributed in all meetings with outsourced top consultancy firms such as: Ernst & Young, Bureau Veritas and Ferguson-Consultants
Changed the Group culture from traditional business (manual transactions) to IT-oriented business. Developed day-to-day core business applications and decision support systems.
Established self-service IT division. Hired, trained and coached highly motivated and skilled application development and technical support teams.
Designed, built, installed and managed modern centralized IT infrastructure (Unix/Windows Servers, SAN/NAS/DAS Storage, LAN/WAN networks, Oracle database, application server, development tools and backup solutions) from scratch and single-handed, spanning across 75+ locations around UAE with 800+ nodes.
Delegated by the board to setup of newly established Taxi Fleet business (850 cars) from scratch taking care of all the tiny details, which includes wages system and operational procedures, all that done in record time. The operations was awarded by Sharjah Authority and ranked as #1 among all other licensed competitors.
Reengineered the business process and procedures of Automotive Company, which include Vehicles, Workshops, Spare Parts, Sales, Orders, Warehouses and Accounts. General Motors IT personnel ranked us as #1 dealer for our in-house developed Parts System, its speed, Order Generation accuracy and its management features
Setup of Customer Credit department (corporate-wide), engineered the policies and procedures, and developed the necessary systems that support the same.
Being a major reference-site for Sun Microsystems, Hitachi Data Systems (HDS), NCR and Oracle.
Consultant and speaker in major IT events and specialized magazines. Built a good reputation locally and internationally.
Offered a job at Oracle San Francisco twice, in 1993 and 1998
Al Alamiah - Sakhr Arabic Software Development, was established to address the market need for Arabic computer, by providing Arabic Operating System, Arabic Applications and to break the barrier between the Arab World and computers
Responsibilities:
Participate in the design of Sakhr Arabic Operating System, member of decision-making board for defining strategies and goals.
As Chief Designer, involved in all projects. Build, train and manage highly qualified team that could deliver all of Sakhr applications.
Carry out projects design & development and open new areas in development.
Compose and integrate all music and sound effects of all applications (since I learned music).

Achievements (highlights):
Designed and managed the following leading project:
Best Arabic Word Processor (Sakhr) in 1986-1988.
Best Arabic Filing System (Sakhr) in 1986-1988.
Best ‘World Geography’ educational application, which gained a good reputation and translated to English and Japanese.
Best ‘Projectiles’ educational application, including data structure and algorithms, which solves any projectiles problems in steps.
Sakhr Terminal Emulation, full design, analysis, algorithms and coding of entire communication core.
Sakhr Home Bank, the first communications software that links to GulfBank mainframe in Kuwait, doing an intelligent conversion of coming English text to Arabic.
Composed and integrated music and sound effects for over than 60 applications.
Offered a job at Microsoft Seattle 1991.

Credentials

B.Sc. in Mathematics and Physics
Damascus University 1981, ranking 3rd out of (18) graduates

Member of IEEE since 1996
Member of Europe Middle East & Africa Oracle User Group (EOUG) since 1994
White Paper "Mastering Oracle Tools", Europe Middle East & Africa Oracle User Group (EOUG) Conference, Amsterdam 14-19 April, 1996

Deputy Director General, for Asia, IBC Cambridge – England, 1999
Outstanding Man of the 20th Century, ABI – USA, 2000
The First Five Hundreds at the New Millennium for Information Technology, IBC Cambridge – England, 2000
Five Hundred Leaders of Influence, ABI US Library of Congress, Washington DC, 2000
Who's Who in the World, Marquis Who's Who Publication Board, 1999
International Who's Who, honored member, 1999
Outstanding People of the 20th Century, IBC Cambridge – England, 1998
International Who's Who, honored member, 1997

Return-of-Investment Woos Al Yousuf L.L.C. to Sun's Solutions
Al Yousuf L.L.C. selects Sun Microsystems solution to increase IT capacity
Serving a storm

PC Magazine July 2004 - Vol10 Num8 - Enterprise - Page5
ACN April 2005 - Page33
ACN April 2005 - Page36
White Paper - EOUG Amsterdam 1996
Oracle SoftTalk - Vol3 Issue5 Gitex 1994
Data Center
Data Center
Data Center

Hands-On / Training

Operating Systems (Design, Installation, Configuration, Tuning and Administration)
Sun Solaris 9
NCR Unix SVR4 MP-RAS
Linux (CentOS, Redhat, Ubuntu)
SCO Unix 3.2.4
Windows Server (DC’s & Active Directory)
StarGROUP LanManager 2.1a

Storage Sub-Systems (Design, Installation, Configuration, Tuning and Administration)
Hitachi 9900V Storage, SAN switches and Applications
NCR RAID Sub-Systems, SCSI Attached and RAID Manager Application

Database & Tools (Design, Installation, Configuration, Tuning and Administration)
Oracle database 6-10g
Oracle Application Server 10g
Oracle development tools
Oracle Management tools (Enterprise Manager & Grid Control)
MySQL Server & PHPMyAdmin

Backup Solutions (Design, Installation, Configuration, Tuning and Administration)
SunStorage L25 Library
Veritas NetBackup 5.1 solution
NCR Backup solution
Cybernetics (ExaByte) Tape Library

Networks & Protocols
Cisco Switches and Routers
Access Servers (Lantronix)
Print Servers (Axis/Lantronix)
TCP/IP and VLan's
DHCP, DNS, WINS and Routing Protocols
Serial Communications (RS232, V.35)

Programming Languages
C
Unix shell scripts
PHP
HTML & CSS
SA-239 Solaris 9 Sys Admin – Intermediate
Sun
Dubai
1week
SA-299 Solaris 9 Sys Admin – Advanced
Sun
Dubai
1week
SC-300 Administrating Security on Solaris
Sun
Dubai
1week
Solaris System Performance Management
Sun
London
1week
ES-310 Volume Manager with Sun StorEdge
Sun
Dubai
1week
Veritas Net Backup for Unix 3.4
Sun
Dubai
1week
9900V (storage) Install & Maintenance
Hitachi
Munich
1week
9900V (storage) Software Solutions
Hitachi
Munich
1week
Hitachi SAN attachment
Hitachi
Munich
1week
Unix Fundamentals
NCR
USA
1week
Unix System Administration
NCR
USA
1week
Unix Shell Programming
NCR
USA
1week
NCR Unix MP-RAS
NCR
USA
1week
StartGROUP LanManager 2.1a
NCR
USA
1week
StartPRO WIN TCP/IP
NCR
USA
1week
AT&T LifeKeeper
NCR
USA
1week
Oracle7 DBA
Oracle
Dubai
1week
Forms30
Oracle
Dubai
1week
ReportWriter 1.1
Oracle
Dubai
1week
SQL*Plus
Oracle
Dubai
1week